Privacy policy

Last updated: 22 August 2026

Mojo Boardriders respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how MOJO BOARDRIDERS PTY LTD collects, uses, stores and manages personal information when you visit or purchase from our online store.

1. Who We Are

MOJO BOARDRIDERS PTY LTD

ABN: 16 664 374 841
ACN: 664 374 841

46 Arrawarra Beach Road
Arrawarra NSW 2456
Australia

Email: info@mojoboardriders.com

2. Information We Collect

Depending on how you interact with us, we may collect information including:

Name
Email address
Billing and shipping address
Phone number where provided by you
Order and purchase information
Payment-related information required to process transactions
Account information if you create an account
Information you provide when contacting us
Marketing preferences
Website usage and interaction information

Payment information is processed through our payment providers. We do not generally have access to your full payment card details.

3. How We Collect Information

We may collect personal information when you:

Place an order
Create or use an account
Subscribe to our email marketing
Contact us
Browse or interact with our website
Participate in promotions or other activities

We may also automatically collect certain technical information when you use our website, such as device information, browser information, IP address and website interaction data.

4. How We Use Your Information

We may use your information to:

Process and fulfil orders
Arrange delivery
Process payments
Provide customer support
Manage returns and exchanges
Communicate with you about your orders
Send marketing communications where permitted
Improve our website, products and services
Understand how customers use our website
Prevent fraud and protect our business
Meet legal, accounting and regulatory requirements

5. Email Marketing

If you subscribe to our marketing communications, we may use your email address to send you information about Mojo Boardriders, new products, promotions, releases and other marketing communications.

We may use Shopify Email and, where applicable, other email marketing services such as Klaviyo.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the relevant email or by contacting us at info@mojoboardriders.com.

6. Analytics & Advertising

We may use third-party services including:

Google Analytics
Meta Pixel
TikTok Pixel
Shopify analytics and related Shopify services

These tools may collect information about how visitors interact with our website and may use technologies such as cookies or similar tracking technologies.

We use this information to understand website performance, improve our online store, measure marketing campaigns and, where applicable, provide more relevant advertising.

7. Cookies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage and support analytics and advertising.

You can control certain cookie settings through your browser and, where available, our website's cookie controls.

Disabling certain cookies may affect how parts of the website function.

8. Sharing Personal Information

We may share personal information with service providers where reasonably necessary to operate our business.

These may include providers involved in:

Shopify and ecommerce services
Payment processing
Shipping and delivery
Email marketing
Website analytics
Advertising and marketing
Fraud prevention
IT and cloud services
Professional, legal or accounting services

We do not sell your personal information as a standalone product.

9. Overseas Disclosure

Because we use international service providers and operate an international online store, personal information may be handled or disclosed to recipients located outside Australia.

These recipients may be located in countries including the United States and other countries where our service providers operate.

Where the Australian Privacy Principles apply, we take reasonable steps in relation to overseas disclosures as required by applicable privacy law.

10. Security

We take reasonable steps to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure.

However, no online system can be guaranteed to be completely secure.

11. Access & Correction

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or incomplete.

Please contact:

info@mojoboardriders.com

We may need to verify your identity before providing access to or changing personal information.